8/5/2023 0 Comments Rent passenger vans near meThe customer service provided by SIXT was negligent and extremely poor. Road side assistance took the car and the car is currently in belgium we had to fin and book a last min train ride ti the neareast city to them book another train to amsterdam. Road side assistance was surprised they didnt provide us with a card but they said it wasn’t the first time this happened to SIXT. We spend our entire weekend calling sixt and trying to fix the problem and no one was helpful until sunday someone at sixt customer service connected us to road side assistance. We rented the car from friday to sunday and could only use it saturday morning to get to where we needed to but then could not return back. We had to idea this was how the system worked for electric car no one at sixt customer service would explain this. SIXT was suppose to provide us with this and did not. Charging stations across EU only accept a charge card that is mailed to the resident of the car. I hope that the fault of the branch staff will not be reflected on me.A world-class company like Sixt should work with staff who can communicate properly with their customers.I hope that the penalty for this mistake will not be reflected on me and the deposit taken from my card will be fully refunded to my account.Īug 2022 They provided us with and electric car with no way of charging it and we realized this when we were already in Belgium 5 hours away from where I was staying. When I received the vehicle, I took its photos and videos of the damaged areas.After returning the vehicle, the vehicle was not re-checked with me and the damages on the day I received the vehicle were tried to be reflected to me within 1 hour.Back to the branch When I wanted to show the damage photos I took on the day I received the vehicle, the vehicle had already been given to another customer. It does not store any personal data.Sep 2022 The first vehicle I received from Sixt Amsterdam branch had a gear problem.When I wanted to deliver the vehicle to the branch, they claimed that there was no problem and even if they took delivery of the vehicle, my money would be burned and they would not be able to give me a new vehicle.As a result of my intense insistence, staff spoke with the branch manager and exchanged the vehicle. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". If youre searching for a passenger van rental near me, look no further than. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Lightnin RV Rentals is the premier choice for top-quality passenger rentals. The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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